Saturday, 9 November 2013

Social Insights from InsideView free with CRM Online 2013 Professional

November 7, 2013 Microsoft announced an OEM agreement with InvsideView where purchasers of the Dynamics CRM 2013 Professional version will be able to receive, free-of-charge, InvideView's Social Insights. Social Insights is a tool that provides detailed contact and account profiles consolidated from over 30,000 sources including social media posts. Use it to get a more complete picture of a contact or account before an engagement. The tool also allows one to update CRM with a single click. As a Dynamics CRM 2013 professional user, simply open a Contact or Account record and start reviewing the consolidated information - it is that simple! If you are already using CRM Online 2013, you will need to download and upload into CRM the Social Insights solution file. See the Social Insights Admin Guide for more information about deployment options.
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8 comments:

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    I'm unable to setup Insights on a PRODUCTION instance of CRM Dynamics Online. I already contacted the support, and the said Microsoft is now the first line of support for this feature. Can you recommend any CRM Singapore software?

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